Communication Between Claims and Law Enforcement
An arson investigation requires communication with law enforcement both to obtain information necessary for the investigation and to comply with various mandatory reporting requirements. However, if the communication is not done and documented properly it could compromise law enforcement’s investigation and could subject the insurance company to potential extra-contractual exposure.
In this discussion participants will learn about the necessity of proper communication, and the pitfalls of careless communication. At the conclusion of the discussion, participants should understand how to effectively share information, while not compromising the insurer’s investigation or assets.”